Join Our Team: Technical Content Creator
Are you passionate about creating clear, user-friendly technical documentation? Do you excel in explaining complex concepts with precision? If so, we invite you to be a part of our team!
Location: Salt Lake Sector V, Kolkata Working Mode: Hybrid (Office + Home) Salary Range: ₹10,80,000 – ₹17,80,000
Job Responsibilities
- Develop comprehensive online help, user guides, and technical documentation.
- Utilize Zendesk to create layouts, templates, and structured content elements.
- Maintain in-depth product knowledge to ensure accurate documentation.
- Collaborate with UI designers on HTML5 & CSS refinements.
- Engage with Irish/UK audiences, addressing queries and feedback.
- Optimize content for SEO to enhance discoverability.
- Work closely with developers, testers, and product managers for clarity and accuracy.
- Troubleshoot and provide solutions for documentation challenges.
Required Skills & Experience
- 6+ years of experience in technical documentation, preferably in a product-based company.
- Strong written and verbal communication with the ability to simplify complex topics.
- Expertise in Zendesk, HTML5 & CSS for content structuring.
- Ability to work independently, manage multiple assignments, and meet deadlines.
- Adaptability to changing requirements and priorities in a fast-paced environment.
Perks & Benefits
- Competitive salary & benefits package.
- Professional development & training opportunities.
- Collaborative & innovative work environment.
- Opportunity to work on cutting-edge SaaS solutions for the accounting industry.
Are you ready to take your technical writing expertise to the next level? Apply today!
For more details, contact us at hr@forgebs.com
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